Favuto / Support
Let’s get you back on track.
Help with the app, your records and connected services.
How do I connect to AI?
The current pilot uses an invitation or device-linking code. Google Sign-In is not part of this release. Check your connection and use a current code supplied for the pilot. Contact support if the code has expired.
Why are my finances different on another device?
Financial sync is optional and must be enabled in the financial profile. Devices must be linked to the same AI account. Check sync status and resolve any version conflict in the app. Pausing sync keeps existing copies.
Can support restore my local data?
Recovery depends on the storage and backup you used. A remote service may not have your local-only records or exported files. Contact support before resetting the app; recovery cannot be guaranteed.
Can the assistant enter an expense for me?
The current release focuses on advice and analysis. Enter and edit records in the Finance screens. Use the separate receipt review flow to check recognized details before saving.
What should I do if a receipt is wrong?
Check the amount, currency, date and categories before saving. Correct the draft in the app. Recognition can fail, and you can always enter the record manually.
What data does the AI see?
Your message and the sources enabled in its settings can be sent to Favuto and OpenAI. Review permissions and memory in the app. The privacy policy explains voice, files, sync and provider processing.
Does logging out delete my account?
No. It ends a session. Account deletion is a separate support request, and local copies and backups need separate attention.
Are recurring subscriptions paid Favuto plans?
No. These are records for your own recurring bills or subscriptions. No Favuto paid plan is offered here.